Crisis Support on the Fraser Coast and Hervey Bay

If you, or someone you know, is experiencing a mental health crisis, and Ronald is not available to respond, call triple zero (000) immediately. or go to the Hervey Bay Hospital or Maryborough Hospital emergency department.

Mental Health Access Line


1300 MH CALL (1300 642 255) is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders. 

1300 MH CALL is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Hospital

The 1300 MH CALL service: 

  • is the main point of access into public mental health services 
  • can provide support, information, advice and referral 
  • can provide advice and information in a mental health emergency or crisis 
  • is staffed by trained and experienced professional mental health clinicians 
  • will provide a mental health triage and refer to acute care teams where appropriate. 

Lifeline 13 11 14 or

TEXT: 0477 13 11 14 or Online Chat

1800Chaplain (1800 24 27 52)

A nationwide toll-free service offering confidential chaplaincy support to all Australians. The helpline is a safe and confidential forum that takes a holistic view of the person’s emotions, stressors, challenges and moral dilemmas, where they need not shy away from deeper questions about their life, their relationships, their faith or their sense of purpose. Our trained and accredited chaplains can help callers find support, comfort, reassurance and, where needed, referral to other services.

Suicide Call Back Service 1300 659 467

A free service for people who are suicidal, caring for someone who is suicidal, bereaved by suicide or are health professionals supporting people affected by suicide. https://www.suicidecallbackservice.org.au 

Beyond Blue 1300 22 46 36 

MensLine Australia 1300 78 99 78 

Kids Helpline 1800 55 1800 

1800 Respect 1800 737 732 - DV Connect

13 YARN - 13 92 76 - for Aboriginal and Torres Strait Islander people 


Counselling Support Services

1800Chaplain (1800 24 27 52)

A nationwide toll-free service offering confidential chaplaincy support to all Australians. The helpline is a safe and confidential forum that takes a holistic view of the person’s emotions, stressors, challenges and moral dilemmas, where they need not shy away from deeper questions about their life, their relationships, their faith or their sense of purpose. Our trained and accredited chaplains can help callers find support, comfort, reassurance and, where needed, referral to other services.

Freedom Christian Counselling

Provides compassionate and non-judgemental counselling services deeply rooted in Christian values. They are committed to understanding and meeting the unique needs of each participant by offering personalised care that fosters healing, growth, and empowerment.


They strive to make a positive difference in their clients' lives by creating a safe and supportive environment where you can openly explore your challenges and discover meaningful solutions. 


Through evidence-based therapeutic approaches and biblical guidance, Freedom Christian Counselling helps participants overcome personal obstacles, enhance their mental health, and build stronger, more fulfilling relationships.

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